Support

Reliable Support You Can Trust

At Yourchoiz.in, our relationship with customers goes beyond the sale. We remain accessible and responsive to ensure complete satisfaction throughout your purchase and after-sales journey.

Our Support Services

Our customer support team assists you with:

  • Product enquiries and recommendations
  • Order status and delivery updates
  • Warranty and service-related concerns
  • Stock availability and pricing information

Primary Support Channel

Call / WhatsApp: 7975252501
Response Commitment: Same-day response for general queries. For service-related issues, technician visits are arranged within 48 hours (excluding Sundays and public holidays).

We operate as a physical store in Bengaluru, not just an online platform, ensuring customers can always reach a real service team when needed.

What You Receive With Our Support

  • Expert guidance in selecting the right washing machine or refrigerator
  • Clear warranty clarification (Motor / Compressor coverage only)
  • Quick service complaint registration via WhatsApp
  • Delivery coordination and time confirmation
  • Consistent after-sales follow-up until resolution

100% Secure Shopping Assurance

1. Genuine & Verified Products

All appliances sold on Yourchoiz.in are thoroughly tested, refurbished, and performance-verified prior to dispatch. Product condition, warranty, and service details are transparently displayed on each product page.

2. Safe & Trusted Payment Options

  • Cash on Delivery (COD) available within Bangalore
  • Online payments processed through secure and trusted payment gateways
  • No hidden charges — free home delivery on all eligible products

3. Data Privacy & Security

We collect only essential customer information required for delivery and service purposes, such as name, contact number, and address. Your data is never sold or shared with third parties. All communication is handled directly via call or WhatsApp with our team.

Fast Assistance, Reliable Service

Complaint Raised → Technician Visit Within 48 Hours → Follow-up Until Resolution

We understand that washing machines and refrigerators are essential daily-use appliances, and prompt service is critical.

Visit or Contact Us

Yourchoiz.in
Krishnappa Building, 27/1,
Venkateshpuram, Bengaluru, Karnataka – 560045
Phone / WhatsApp: 7975252501